At vkuhar.com, Powered By V kuhar Enterprise Private Limited, we strive to provide our customers with a seamless shopping experience. However, we understand that there may be situations where you need to cancel your order. Please review our cancellation policy below:
- Cancellation Timeframe: You can cancel your order within 48 hours of placing it. After this timeframe, your order may have already been processed for shipping, and cancellation may not be possible.
- Cancellation Process: To cancel your order, please contact our customer support team at support@vkuhar.com. Provide your order number and reason for cancellation. Our team will assist you in the cancellation process.
- Refund Policy: If your order is eligible for cancellation within the specified timeframe, we will process a refund to the original payment method used during the purchase. Please note that it may take a few business days for the refund to reflect in your account.
- Non-Cancellable Items: Some products, such as personalized items or products with limited availability, may not be eligible for cancellation once the order is placed. Please check the product description for cancellation eligibility.
- Cancellation Fees: We do not charge any cancellation fees for eligible cancellations within the specified timeframe.
- Modification Policy: If you wish to modify your order instead of canceling it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the order status.
- Communication: We will keep you informed throughout the cancellation process via email or phone. Please ensure your contact information is up to date to receive timely updates.
- Exceptions: In rare cases, we reserve the right to cancel an order due to unforeseen circumstances such as product unavailability, pricing errors, or fraudulent activities. If your order is canceled by us, you will be notified, and a full refund will be processed.
- Policy Updates: We may update our cancellation policy from time to time. Any changes will be communicated on our website, and the updated policy will apply to all future orders.
By placing an order on vkuhar.com, you agree to adhere to this cancellation policy. If you have any questions or need further clarification, please don’t hesitate to contact us.
Thank you for shopping with vkuhar.com. Powered By V. Kuhar Enterprise Private Limited.